Solar Panel System

Privacy Policy

Who we are

SolarPrime USA is a leading provider of solar energy solutions committed to delivering quality services and products to our customers. We are driven by a passion for renewable energy and sustainability, and we strive to make a positive impact on the environment.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you fill out a contact form on our website, we collect the information you provide us, such as your name, email address, and any message or comments you include. We use this information to respond to your inquiries, provide customer support, or deliver services you’ve requested.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use data analytics tools to better understand how our users interact with our website. These tools collect information about your device and your interactions, such as what pages you visit, how much time you spend on our site, and what actions you take. This information helps us to improve our website and services.

Who we share your data with

We may share your personal data with our trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. We may also share your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We may collect your contact information when you sign up for services or fill out forms on our website. This can include your name, email address, phone number, and physical address. We use this information to provide the services you request, send you updates, and communicate with you about our products and services.

Additional information

From time to time, we may collect additional information from or about you through other means such as from third-party services or through special offers or promotions.

How we protect your data

We employ a variety of security measures to maintain the safety of your personal information. These measures include using secure servers, implementing network access controls, and encrypting sensitive data.

What data breach procedures we have in place

In the event of a data breach, we will notify affected users as soon as possible and will work diligently to mitigate the effects of the breach and to prevent further unauthorized access to our systems.

What third parties we receive data from

We may receive data about you from third parties, such as analytics providers, advertising networks, and payment and delivery services, among others.

What automated decision making and/or profiling we do with user data

We may use your data to personalize your experience on our website, recommend products and services that may be of interest to you, and make predictions about your preferences.

Industry regulatory disclosure requirements

SolarPrime USA complies with all industry regulations regarding data privacy and disclosure. If the law requires us to disclose certain information to governmental bodies or regulatory agencies, we will do so in accordance with applicable laws and regulations.